Shipping policy

SHIPPING TIMES

Your order will be shipped within 2 working days of payment confirmation. We usually ship the same day by express courier, so you will receive your order in 1-3 days.

CAN I CANCEL MY ORDER?

If your order has not yet been processed, you can contact customer service by email at info@elisabettapanerai.it or by telephone on +39 3270858728​

WHICH COURIERS ARE USED?

For shipments, we rely on professional couriers such as GLS and Bartolini.

COST OF SHIPPING?

In Italy, shipping is free! For abroad there is a cost of € 9.99, furthermore for shipments to Switzerland there is an additional cost of € 30 for customs duties.

HOW DOES THE PRODUCT GET THERE?

Your purchases will arrive safely packaged in the exclusive ElisabettaPanerai® boxes, which are also perfect as a gift.