Refund Policy


to receive an item exchange or refund within 14 days of receiving the package, you must send the item to:

superlucky srl

via del bastione mediceo 25

pistoia - 51100

by inserting the return form in the package which you can find by clicking on this link

compiling it will indicate whether to proceed with the item exchange, in which case it will be expressly indicated
model - colour- fit number
the exchange is possible with articles of the same price.

if intends to receive a refund, the details for proceeding will be indicated if a cash on delivery payment has been made, or it will take place automatically through the method used at the time of purchase.

N.B. it is absolutely necessary to communicate the order number
(the order number is followed by # in the order confirmation email at the time of purchase)

the refund will be prepared once the package has returned to the office and for the credit can take 7/10 days (management credit times).